Destinations: South America’s Next Hot Spot
By Gordon Harrington

As your clients land through banks in through the clouds, they will catch their first glimpse of Salta City, a 4,000-foot-high, flat urban grid ringed by a patchwork of green and brown farmlands. Further on, the high, desolate Andes of this far northwestern province loom at their widest point ...


Destinations: Two Days in Tokyo
By Karen Rubin

 

Destination Japan

Tokyo is an important gateway into Asia, as well as a hub for international business. But too many travelers merely transit Tokyo - perhaps a bit intimidated by the idea of navigating a city of 10 million with vastl...


Destinations: A Rosier Pink Palace
By Gena Reisner

 Anyone who’s been to Waikiki Beach instantly remembers the Pink Palace - the pink Spanish-Moorish hotel that is unlike anything else on the beach. Set on the chosen playgrounds of Hawaiian royalty, the six-story Royal Hawaiian (the palace’s real name) sits on the best stretch ...


Destinations: The Eco-Paradise Goes Upscale
By David Wilkening

 In the past many of Costa Rica’s tourists often carried backpacks. Their lodging preference was hostels or inexpensive hotels. Today, however, visitors to this country are still love nature but they also like their creature comforts. The result is that in recent years Costa Rica, the ...


Destinations: The Bavaria Beyond
By Robert Selwitz

This year Munich is celebrating its 850th anniversary, with a slew of events planned. But a visit to Munich is unthinkable without visiting the rest of Bavaria. The region is home to a number of other extraordinary if less famous cities that your clients can ...


Destinations: Upscale on the Spice Isle
By Luisa Esquiroz Arellano

Looking up from Grand Anse Beach, the most famous in Grenada, the new Mount Cinnamon Resort sits on the hillside, its buildings featuring white façades with arched terraces. From the top of the hill, the view is magnificent over the two-mile white sand beach ...


Destinations: The Kerala Experience
By James Shillinglaw

The Indian state of Kerala offers a very different experience for visitors than the more well-known attractions of the country’s north. Kerala, which translates to “land of coconuts,” is a tropical region with palm trees and lush vegetation. It’s also a more prosperous area with construction seemingly going on everywhere. ...


Destinations: The Glories of Krakow
By Yvonne Yorke

What would you answer if your client asked for a Central European destination with well-preserved landmarks, a prominent place in European history, cultural diversity, unhurried provincial charms and easy accessibility? A great response to that question would be Krakow, Poland, which just happens to be one of ...


Cruise: Steps for Success
By Mimi Kmet

 There are a variety of different approaches for marketing cruises. For some agents, word of mouth is sufficient. But for most, it’s a proactive process. “You have to have a plan, because business isn’t going to walk in the door,” says Karin Viera, vice president of sales, southeast region, for ...


Travel Tech: Not the SEM-old, SEM-old
By Kate Rice

 Type “Alaska family cruises” in Google, and CruisesForFamilies.com is the third site to come up. Type “family cruises,” and CruisesForFamilies.com is on the first page. But Cruises For Families is not some mega-agency, it’s a one-woman shop. Kirsten Chute, owner of the Hinsdale, Ill.-based agency, can go head-to-head with the ...


Travel Tech: See Virtual Vacation Expo!
By Stacey Zable

The show is over but you can still see it on demand for the next three months

There’s no reason to worry if you missed the “live” Virtual Vacation Expo that took place in late September. The trade show is now available on-demand, 24-hours-a-day/seven-days-a-week for 90 days at VirtualVacationExpo.com. ...


Travel Tech: Gadget Girl
By Penney Rudicil

 I am very excited this month to be able to share with you a couple of new “gadgets” that I have purchased. Thank you for your questions, which continue to keep me searching and investigating new and useful technology that will help all of us.

 

Source: Agent@Home / © 2009 Performance Media Group


Travel Tech: Making the Perfect Match
By Kate Rice

Marketing support is one of the most important reasons for affiliating with a host agency, because this is the mechanism that touches your primary asset: your client list. That’s why it is essential that you delve deeply into a prospective host’s marketing strategy, says Scott Koepf, CTC, MCC, and ...


Travel Tech: Integrate Your Internet!
By Doris and Phil Davidoff

There is no doubt that the Internet can be one of your most effective and least expensive marketing tools. You must remember, however, that the Internet is only one tool (or group of tools) in your overall marketing plan. For the best effect, your Internet activities must be integrated externally ...


Hotels: More Marketing Dollars
By Kerry Medina

There’s no denying that consumers are still using the Internet to book hotel rooms, but more and more of them are turning away from such online retailers as Orbitz and Expedia and going directly to supplier websites. According to a recent study of the online travel industry by comScore ...


Hotels: Made to Order
By Kerry Medina

Mayakoba is fast becoming the last word in luxury travel to Mexico. Located on the Yucatan Peninsula, the lavish resort community hosted its first PGA event, the Mayakoba Golf Classic, in 2007, with only one of its five ultra-luxurious properties open. The Fairmont Mayakoba opened its doors in May 2006, ...


Travel Agents: Tricks of the Trade
By James Ruggia

Marketing is not the exclusive realm of big corporations with big budgets. There is that business that walks in the door, but the rest of it has to be pursued. Aggressive marketing on the local level is essential to increasing your business with the clients you have and the ones ...


Travel Agents: Differentiate or Die
By Stacy H. Small

Sometimes you read a book that really makes you stop and think. More importantly, it inspires you to do things a little differently in the name of striving for success. Such was the case for me upon reading “Differentiate or Die,” the book by Jack Trout and Steve Rivkin that ...


Travel Agents: Succeeding the Write Way
By Mike Marchev

I’m not sure how it all began, but the fact remains that people have a tendency to believe the written word more than they believe the spoken word. This may stem back to the days when salespeople were known for their “gift of gab.” Even today some salespeople tell me ...


Travel Agents: Best Laid Plans
By David Cogswell

 

 

1,375 words

            Agents who work from home offices know better than anyone that sitting and waiting is no longer a viable strategy for growing a successful travel retail business. In today’s hypercompetitive business environment, even a well-trafficked store front is no guarantee ...


Travel Agents: Mixing Luxury Travel With “Voluntourism”
By Kate Rice

Diane Hoffman, owner of Hoffman Travel in Eaton, Colo., loves the finer things in life, especially food and wine. She’s even married to a chef. But she’s also keenly aware of the inequities of the world and wants to give back as well.

That yin and yang ...


Travel Agents: The More You Know…
By Larry Pimentel

Back in 2006 I wrote a column for this magazine called “The More You Know, the Luckier You Get.” Readers will recognize this tongue-in-cheek aphorism, which links hard work with success and is the obvious response to someone who says to you in an envious tone “You are so lucky.” ...


Travel Agents: Marketing the Legal Way
By Jeff Miller

Most vendors offer sales and marketing education and assistance to agents working at home as a way to increase productivity and revenue for both parties. Many of my clients market not only through the web but also by using multiple channels to reach potential clients. It is well worth remembering ...


Travel Agents: The Key to Marketing Success
By Anita Pagliasso

Sometimes it is tough to tell what works when you are selling. You may be saying to yourself: “I know that half of my marketing efforts may be working. I just don’t know which half.” Let’s face it, marketing requires time and money. That’s why we want to use the ...


Car Rental and Rail: Baby, You Can Drive That Car!
By James Shillinglaw

Sometimes you’re so busy marketing all those wonderful leisure products – cruises, tours and resorts – that it’s difficult to focus on some of seemingly mundane products our industry has to offer. Car rentals have never truly been a sexy sell, but the key to marketing the category is to ...